Service Advisor

Description:

Service Advisor – Brighton

We are recruiting for an experienced Service Advisor, Automotive Service Advisor or Aftersales Advisor to join a busy dealership in Brighton. Applicants must have previous Service Advisor experience within the automotive industry, hold a Full UK Driving Licence and have the right to work in the UK.

Job Details:
Location: Brighton
Salary: £32,000 basic + bonus
OTE: £38,000, uncapped
Hours: 42 hours per week | Monday to Friday between 8:00am–6:00pm, plus Saturday mornings on a rota
Reference: 31227

Service Advisor Company Benefits
Structured pay scales and career progression
Generous annual leave, increasing with service
Enhanced family leave, including 6 months' full pay for maternity and adoption leave
24/7 GP and mental and physical wellbeing support
Dental insurance and eyecare vouchers
Flexible Life Assurance and optional critical illness cover
Discounted gym memberships
Techscheme and home and technology vouchers
Retail and lifestyle discounts through the bYond card
MyView PayNow – access a portion of your pay as you earn
Travel insurance and free will writing services
Continuous in-house training and developmentService Advisor Role
Book MOTs, servicing and vehicle repair work
Manage customer enquiries by telephone, online and in person
Keep customers updated throughout their vehicle's time in the workshop
Advise customers on warranty cover and suitable parts and accessories
Liaise with the Aftersales team to schedule appointments around workshop capacity
Maintain accurate customer records and update booking systems
Manage a busy customer workload while delivering excellent customer serviceService Advisor Requirements
Previous experience in a similar Service Advisor role within the automotive industry
Excellent customer service and communication skills
Ability to explain technical information clearly and build customer rapport
Strong organisational skills with the ability to manage a high-volume workload
Ability to work independently and as part of an Aftersales team
Full UK Driving Licence
Right to work in the UK
Previous experience using Kerridge / ADP or similar dealer management systems is advantageousHow to Apply if you're interested in this Service Advisor vacancy in Brighton, please apply with your CV and one of our consultants will contact you upon receipt.

All applications will be treated in the strictest confidence.

Consultant: Robert Samuels
Octane Recruitment
RSOJ

Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Service Advisor role isn't quite right, we also recruit for similar positions including Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor, Service Receptionist, Workshop Controller, Aftersales Executive and Customer Service Advisor roles across the UK