Service Advisor

Description:

We are currently seeking a highly skilled and customer-focused Service Advisor to join a reputable independent garage near Stafford, Staffordshire. This is a full-time, permanent role offering stability, career progression, and the opportunity to work with modern technology within a cutting-edge facility. Our client is committed to ongoing professional development and providing exceptional service in a busy automotive environment.

Benefits for the successful Service Advisor:

Competitive basic salary starting at £32,000 per annum, with potential for higher earnings for senior Service Advisors
No weekend working, with Monday to Friday, 8:00 am – 6:00 pm hours
Ongoing professional training and career development opportunities
Company pension scheme
Employee discounts on services and parts
Discounted or free food on-site
Free on-site parking
Referral programme offering additional incentivesDuties of the Service Advisor:

Manage the entire customer journey from booking through to vehicle handover
Handle service, repair, and MOT bookings efficiently and accurately
Prepare detailed job cards, estimates, and repair authorisations
Liaise effectively between customers and workshop technicians
Provide regular updates, explanations, and advice to customers
Coordinate parts ordering and communicate with suppliers
Process invoices, payments, and warranty claims
Maintain a professional, welcoming reception and waiting areaRequirements:

Minimum of 2 years’ experience as a Service Advisor in a franchise or independent garage
Good understanding of vehicle servicing, repairs, and MOT procedures
Exceptional customer service and communication skills
Professional appearance and conduct
Strong organisational and administrative abilities
IT-literate, with the ability to adapt to management systems
Hold a full, clean UK driving licenseIf you possess the relevant experience and want to develop your career further within the automotive industry, this Service Advisor position near Stafford offers the perfect platform. Our client is eager to welcome a dedicated professional to their team.

Contact Archie lawson, Automotive Recruitment Specialist at Perfect Placement covering Stafford and Staffordshire, today to discover more about this fantastic opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today