Details:
- Salary: £30,000 - 38,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Wokingham Berkshire
- Date: 22 hours ago
Description:
Service Advisor
Location: Wokingham, Berkshire
Salary: £30,000–£38,000 per annum (dependent on experience)
Hours: Monday–Friday, Full-Time (No Weekends)
About the Role
We are seeking an experienced and customer-focused Service Advisor to join our aftersales team in Wokingham. This is an excellent opportunity to become part of a professional dealership that values exceptional customer service and offers a healthy work-life balance with a Monday–Friday schedule.
Key Responsibilities
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Welcome customers and provide a professional, friendly service.
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Book vehicles in for servicing, MOTs, diagnostics, and repairs.
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Prepare accurate estimates and explain work required in a clear, customer-friendly manner.
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Liaise with workshop technicians to monitor repair progress.
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Keep customers updated throughout the service process.
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Obtain authorisation for additional work where required.
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Produce invoices and arrange smooth vehicle handovers.
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Promote additional products and services where appropriate.
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Maintain accurate records using the dealer management system.
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Ensure high levels of customer satisfaction and compliance with company standards.
Candidate Requirements
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Previous experience as a Service Advisor within the automotive industry.
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Excellent communication and customer service skills.
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Strong organisational skills with the ability to prioritise workloads.
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Ability to work efficiently in a busy aftersales environment.
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Experience using dealer management systems is desirable.
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Full UK driving licence preferred.
Benefits
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Salary of £30,000–£38,000 depending on experience.
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Monday–Friday working pattern with no weekend working.
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Company pension.
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Ongoing manufacturer and professional development training.
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Career progression opportunities.
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Employee discounts.
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Friendly and supportive working environment.
If you are an experienced Service Advisor looking for a Monday–Friday opportunity in Wokingham, we'd love to hear from you