Details:
- Salary: £32,000 - 38,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: St Helens
- Date: 1 day ago
Description:
We are recruiting on behalf of our client, a well-established automotive dealership in St Helens, Merseyside, for the position of Service Advisor. This is an excellent opportunity for experienced motor trade professionals to join a reputable company recognised for delivering outstanding customer service and industry excellence.
Benefits:
Competitive basic salary of £32,000, with an uncapped OTE of approximately £38,000
Monday to Friday working week, with Saturday mornings on a rota basis
Up to 34 days of annual leave, including bank holidays
Bonus scheme and staff discounts
Company sick pay and wellbeing support
Ongoing training and career development opportunities
Supportive and friendly team environmentDuties of a Service Advisor:
Greet customers professionally and serve as the primary contact for vehicle servicing and repairs
Clearly explain service options, additional products, and upsell opportunities
Accurately record customer vehicle details and requirements
Manage appointment scheduling and provide vehicle updates to customers
Prepare and process invoices, ensuring all administrative tasks are completed efficiently
Liaise with workshop team to ensure smooth workflow and timely service delivery
Handle customer queries, resolving issues promptly to maintain high satisfaction levels
Promote service and accessory sales to maximise departmental performance
Maintain a clean and professional reception area, upholding high standards of customer serviceRequirements of a Service Advisor:
Previous experience as a Service Advisor or similar role within the automotive industry
Excellent communication and organisational skills
Knowledge of Kerridge or similar dealership management software is preferable
Technical understanding of vehicle servicing, repairs, and warranty procedures is an advantage
Ability to thrive in a fast-paced environment
Right to work in the UK; sponsorship not availableThis Service Advisor role offers a rewarding environment within a well-respected automotive group with significant earning potential and career progression opportunities. If you possess previous experience as a Service Advisor and share a commitment to delivering exceptional customer service, this opportunity is ideal for your next career move.
Contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering St Helens and Merseyside, today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today