Details:
- Salary: £30,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Wigan
- Date: 2 days ago
Description:
Located in Wigan, this is an excellent opportunity to join a well-established motor retail group recognised for customer service and industry innovation. We are seeking a professional and driven Service Advisor to join our vibrant team. This role offers competitive salary packages, ongoing development, and a supportive working environment.
Benefits:
Basic salary of £30,000 per annum, with potential earnings exceeding £35,000 including bonuses
Up to 34 days’ paid holiday annually
Performance-based bonus schemes
Employee discount schemes on products and services
Full training and continuous professional development
Health and wellbeing programmes
Recognition awards, such as Employee of the Month
Company sick pay scheme
Confidential wellness and support initiativesDuties of a Service Advisor:
Serve as the main point of contact for customers regarding vehicle servicing, repairs, and maintenance
Greet customers professionally, ensuring they feel valued and confident
Clearly communicate available services, repairs, warranties, and additional products
Promote and upsell services, accessories, warranties, and loyalty programmes
Accurately document customer vehicle details, service requirements, and authorisations
Follow up with customers to ensure satisfaction and encourage repeat business
Manage service and parts sales, ensuring adherence to warranty and promotional policies
Oversee accurate invoicing and job costing processes
Liaise with workshop staff to facilitate smooth scheduling and vehicle flow
Address customer queries and resolve issues promptly and professionally
Maintain accurate administration of appointments, paperwork, and customer records
Ensure reception areas are professional, clean, and well-staffedRequirements of a Service Advisor:
Excellent communication skills—verbal and written
Strong organisational abilities and high attention to detail
Customer-focused approach with a professional attitude
Proven experience as a Service Advisor or within automotive customer service roles preferred
Technical knowledge of vehicle servicing, repairs, and warranty procedures beneficial
Ability to process payments accurately and efficiently
Familiarity with computerised recording systems and reporting tools
Knowledge of vehicle legislation and trade practices is advantageousIf you are eager to develop your career as a Service Advisor in a dynamic and customer-centric environment, we want to hear from you.
Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Wigan and Greater Manchester, today to discover more about this fantastic Service Advisor opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today