Service Advisor

Description:

We are currently recruiting for the position of Service Advisor on behalf of a reputable dealership group in Eastbourne, East Sussex. This is an excellent opportunity for a skilled and experienced Service Advisor to join a well-established main dealer with a focus on delivering exceptional customer service. As a Service Advisor, you will play a pivotal role in maintaining high standards of customer care while supporting the dealership’s ongoing success.

Benefits of the Service Advisor:

Basic salary up to £32,000, depending on experience
OTE approximately £40,000 through a highly competitive bonus structure
Minimum of 25 days' holiday, pro-rata
Discounted private healthcare scheme and health cash plan
Range of discounts on services and parts
Supportive management team committed to your development
Full training on systems and processes
Company pension scheme
Opportunities for career progression within a large, multi-site groupDuties of the Service Advisor:

Handle customer enquiries promptly and professionally, ensuring excellent service
Qualify vehicle service needs and diagnose running issues where applicable
Explain vehicle repairs and maintenance to customers clearly, gaining their authorisation
Establish a clear understanding between the customer and workshop requirements
Accurately manage the service loading system in line with workshop capacity
Manage the handover of loan vehicles efficiently and accurately
Ensure all work undertaken is documented in accordance with manufacturer standards
Maintain compliance with health and safety regulations and dealership standards
Keep relevant systems updated with accurate data at all times
Adhere to company policies and procedures at all timesRequirements of the Service Advisor:

Full UK Driving Licence
Strong customer service skills and professional attitude
Good organisational skills
Automotive sector experience preferred
Knowledge of vehicle systems and common issues advantageous
Experience with Power systems beneficial
Ability to work effectively both independently and as part of a teamIf you are passionate about providing top-tier customer service and wish to build your career as a Service Advisor within a respected dealership, we invite you to apply. This role offers excellent earning potential and advancement opportunities within a successful dealer
group.

Contact Rhys Woods, Automotive Recruitment Specialist at Perfect Placement covering Eastbourne and East Sussex, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade jobs in your local area, please contact us today