Service Advisor

Description:

We are seeking a dedicated motorcycle Service Advisor on behalf of our client, a franchise-approved motorcycle dealership based in Abingdon. The motorcycle Service Advisor role offers a dynamic opportunity to work with renowned motorcycle brands within a reputable dealership environment. As a motorcycle Service Advisor, you will be the face of the aftersales team, delivering exceptional customer service and supporting the dealership’s growth.

Benefits:

Negotiable starting salary with performance bonuses, producing on-target earnings of approximately £33,000 per annum
40-hour working week, Monday to Friday
Enhanced holiday entitlement and bank holiday enhancements
Access to an online rewards platform offering discounts across multiple retailers
Staff purchase discounts on bikes, parts, servicing, and motorcycle clothing
Full manufacturer-approved training
Additional company benefits including life assurance, shared parental leave, and entry into dealership competitions
Rare opportunity to work with iconic motorcycle brandsDuties of a Service Advisor:

Promote and endorse the dealership’s aftersales services to customers
Provide expert advice and assistance on motorcycle maintenance, repairs, and merchandise
Manage customer walk-ins professionally, ensuring high standards of service and satisfaction
Process payments, invoices, and warranty claims efficiently
Maintain accurate stock levels, ensuring parts are correctly stored, pre-picked, and ready for workshop jobs
Support the sale of motorcycle clothing, accessories, and merchandise
Build strong customer relationships, encouraging repeat business and referrals
Collaborate with the Service Manager and team to meet and exceed targets and performance standardsRequirements of a Service Advisor:

Proven experience in customer service, ideally within the automotive or motorcycle industry
Strong organisational skills and a focus on achieving performance targets
Excellent communication and interpersonal skills
Passion for motorcycles, with knowledge of high-end brands preferred
A valid UK motorcycle licence with minimal points is highly desirable but not essential if you have a strong passion for motorcycles
Ability to work as part of a team and handle multiple customer needs simultaneouslyThis is an excellent opportunity for a motivated motorcycle Service Advisor to develop their career within a well-established dealership. Our client values commitment and professionalism, offering an environment that supports career growth and awards your efforts.

Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement, covering Abingdon and Oxfordshire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today