Details:
- Salary: £30,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Manchester
- Date: 4 hours ago
Description:
We are seeking a highly motivated Service Advisor to join a respected automotive dealership in Manchester. This is an excellent opportunity for an experienced Service Advisor to advance their career within a reputable organisation that values service excellence and reward-driven performance. The successful individual will play a key role in delivering outstanding customer service, ensuring smooth communication between customers and the workshop team.
Benefits for the successful Service Advisor:
Competitive OTE of £35,000 annually with a basic salary of £30,000
Opportunity to earn bonuses and commissions based on performance
33 days of annual leave, including bank holidays
Retail discounts on cars and servicing to reduce costs
Access to a comprehensive company pension scheme
Family-friendly policies for better work-life balance
Cycle-to-work scheme for cost-effective commuting
24/7 access to healthcare professionals
Paid community volunteering days
Investment options through share purchase plans
Employee referral rewards
Ongoing training and development programmes
Flexible working arrangements (where applicable)Duties of the Service Advisor:
Greet customers warmly and maintain professional, friendly communication throughout their service visit
Keep customers informed about vehicle repair and maintenance progress
Develop and maintain technical product knowledge through manufacturer-led training
Promote additional services and repairs based on technician recommendations
Schedule vehicle appointments efficiently and accurately
Conduct pre-appointment calls to confirm bookings and address customer questions
Maintain accurate customer records within management systems
Uphold high standards of customer service and the dealership’s brand reputationRequirements:
Proven experience as a Service Advisor within the automotive industry or in a similar customer service role
Excellent communication skills with a focus on delivering an exceptional customer experience
Ability to identify customer needs and upsell services effectively
Strong organisational skills and the ability to work under pressure
Target-driven mindset with a record of achieving sales or service goals
Valid UK driving licence
Ability to work well within a team and independentlyIf you are dedicated to delivering excellent customer service and aspire to develop your career as a Service Advisor, we would like to hear from you.
Contact Sam Tinkler, Automotive Recruitment Specialist at Perfect Placement covering Manchester and Greater Manchester, today to discover more about this fantastic opportunity.
At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs