Service Advisor


Details:
  • Salary: £30,000 - 37,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Northampton
  • Date: 2 days ago
Description:

We are currently seeking an experienced Service Advisor to join a reputable Main Dealership in Northampton. This is an excellent Service Advisor opportunity for a skilled professional looking to further their career within a well-established automotive group. The successful Service Advisor will benefit from a competitive salary package, ongoing training, and clear progression pathways.

Benefits:

Basic salary circa £30,000 with bonus potential, OTE £34,000–£37,000
Opportunities for career development and promotion into senior service roles
Stable employment within a long-standing dealership group
Modern, professional working environment
Excellent training to become an accredited Service Advisor
Competitive pension and holiday entitlement
Recognition for hard work and achievementDuties:

Manage customer bookings effectively, ensuring smooth workflow
Provide professional updates to customers regarding vehicle service status
Upsell recommended services and accessories to maximise dealership revenue
Handle customer enquiries and resolve issues with professionalism
Maintain high standards of customer service throughout interaction
Liaise with workshop teams to ensure timely vehicle servicing
Follow up with customers post-service to ensure satisfaction and promote future business
Keep accurate and detailed records of customer interactions and service historyRequirements:

Proven experience as a Vehicle Service Advisor within a dealership or independent garage
Ability to work efficiently in a high-volume, fast-paced environment
Strong customer service skills, with a professional and approachable manner
Confidence in upselling and identifying customer needs
Excellent communication skills and the ability to handle challenging conversations
Organised with a focus on maintaining accurate records
Enthusiastic and committed to providing a positive customer experienceIf you possess the relevant experience and are eager to join a dynamic team offering excellent earning potential and career development, we encourage you to apply at your earliest convenience.

Contact Tom Thacker, Automotive Recruitment Specialist at Perfect Placement covering Northampton and Northamptonshire, today to discover more about this fantastic Service Advisor opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career

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