Service Administrator

Description:

We are looking for a Service Administrator to join our busy and expanding client in Poole, this company can boast new offices and a very friendly and supportive team. 

This position is permanent and can offer an immediate start, the salary is £24-£25,000 depending on experience.

Have you have been in an admin role but don't feel like you are going anywhere? If you are looking for the next step in your career and want to learn and develop within a fast paced but supported role, this is the job for you! 

You will be working closely with the Service Co-Ordinator to assist with all the administration and customer service duties required in this busy department. In this role you’ll be key to ensuring all data is recorded on the database accurately. You’ll be responding to emails and phone calls from clients and customers ensuring any queries are resolved and the best possible service is provided.

Main responsibilities of the Service Administrator:

Ensuring that there are up to date and accurate records on each job/task
Updating databases and schedules
Dealing with enquiries and issues via email and telephone 
Liaising across the departments.  
Processing holidays and general accounts duties
Invoicing internally and externally 
Process engineers visit reports, and any follow ups
Any other administration duties needed.To be considered for this Service Administrator role:

Previous experience within administration roles is essential 
Experience coordinating/ organising maintenance or engineers advantageous 
Ability to multi-task and follow instructions with minimal supervision
Good customer service skills This role is working a day shift, Monday to Friday, they have free parking and company pension and medical! 
If you have administration experience please apply with your CV and Yasmin will call you