Service Administrator

Description:

Adecco are currently seeking a highly organised and efficient Service Administrator to join our client's dynamic team in Newbury. This is a fantastic opportunity to work within the Medical industry and contribute to the success of our client's Medical Division. As a Service Administrator, you will be responsible for ensuring the smooth running of the Service department by coordinating service work allocation, dealing with non-technical queries, and maintaining service records. Strong administrative skills and attention to detail will be crucial in providing exceptional customer service. Working hours are 8.30 - 17:00, Monday to Friday, paying an hourly rate of £14 per hour.

Responsibilities include:

Allocate service work and call-out requests
Record keeping
Handle non-technical queries
Support the general running of the service department
Collaborate closely with our 3rd party Service Provider, Veritek
Maintain accurate service records and prepare reports
Liaise with the sales force to prioritise customer orders, installations, and product configurations
Assist with customer service invoice inquiries
Maintain precise service contract records
Provide administration support
Produce reports and spreadsheets using Excel
Comply with health and safety legislation and maintain positive working relationshipsQualifications:

Strong organisational and time management skills
Excellent attention to detail
Ability to multitask
Proficient in using Microsoft Office, particularly Excel
Strong written and verbal communication skills
Ability to learn and adapt quickly in a fast-paced environment
Prior experience in a similar administrative role is desirableIf you are a proactive team player with a passion for delivering outstanding customer service, we would love to hear from you. Join our client's organisation and become an integral part of their Service team. Apply now and seize this exciting opportunity!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website