Details:
- Salary: £28,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Padiham Lancashire
- Date: 1 week ago
Description:
We are currently recruiting for a client based in the Padiham area who are looking for a Service Administrator. This vacancy is an excellent opportunity and is being recruited on a permanent basis. The successful candidate must have worked in a similar position previously and be able to work in a fast paced environment.
Duties and Responsibilities:
* Create and send quotations for customers from the project tracker form.
* Maintain and update SharePoint SMS Field service system.
* Communicate with customers via phone or email to gather all details concerning the visit, such as contact information, address and dates.
* Complete relevant sections of Service Work Orders.
* Obtain and process Purchase Order’s for each client.
* Coordinate billable and warranty visits with manager, customer and technician.
* Provide travel company with project ID and activity sequences.
* Support field service team, if needed, on travel bookings and VISA applications.
* Creating a list from service planner on a weekly basis.
* Inputting engineer’s timesheets each week to ensure all hours are captured.
* Work closely with the wider customer service team and purchasing team to manage all customer and purchase orders relating to field service.
* Seek review and approval for completed service contracts as required.
* Review billing sheets once approved by Field service manager.
* Looking at expenses, labour entered and to confirm if there are any discounts or post ship days as noted for each service visit.
* Send all paperwork for visit to accounting and customer for invoicing.
KNOWLEDGE/EXPERIENCE/SKILLS:
• Strong administrative skills.
• Ability to multi-task and set priorities
• Good communication skills
• Competent using Teams, Word, Excel and Outlook
• Experience working with ERP systems (IFS or similar)
Hours of work:
* Monday -Thursday 8:00am – 17:30pm and Friday 8:00am – 12:00 noon ( 40 hours per week )
* Salary: £28,000.00 + Benefits
If you feel you have the right experience for this position then please apply immediately