Service Administrator


Details:
  • Salary: £26,770 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: OX16 Banbury Oxfordshire
  • Date: 1 week ago
Description:

Purpose Of the Role

Provide administrative support to a busy Service and Installation department as well as other colleagues. Full training to be given in all tasks.

Supporting the Assistant Service Manager as required to achieve the below:

Planning -

* Liaise with haulage companies regarding dates of collection and delivery and details of machinery to be installed, keeping Project Managers updated.

* Resource planning and allocation of engineers for projects and service work.

* Updating and maintaining “site daily” factoring in holiday/absence bookings.

* Working closely with project managers and customers to provide resource solutions to their requirements.

* Liaise with technicians and customers to ensure works are completed.

Travel arrangements -

* Book travel and accommodation arrangements for the Service and Installation team including flights, ferry, channel tunnel, vehicle hire, hotel, etc.

* Advise engineers of all bookings made for them.

* Support colleagues in other departments with travel arrangements where required, especially where cost savings can be made.

Plant hire -

* Arrange plant hire and equipment for service and installation work, always seeking the best price.

Timecards and Expenses -

* Check and authorise weekly timecards and expenses submitted by the BUK installation team ensuring compliance with Company policy and deadlines are met.

Department training -

* Identify, schedule and coordinate Service and Installation department training.

* Update and maintain department training records.

Purchase Orders -

* Raise purchase orders with correct and accurate information (subcontract labour, hire vehicles, plant hire, training).

* Receipt services in on Sage.

* Authorise invoices as necessary.

Hours of work

37.5 per week, 8:30-17:00

Salary

£26,770 + review after 6 months

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