Details:
- Salary: £700 - 750 - Day
- Location: Nationwide
- Date: 1 week ago
Description:
Senior User Researcher
Rate: £700.00 - £750 per day (Inside IR35)
Location: UK Remote
Clearance: SC Eligible
The Opportunity
We're seeking an experienced Senior User Researcher to join a multidisciplinary digital delivery team, helping to shape and improve user-centred public services.
The successful candidate will have demonstrable experience operating within the Government Digital and Data Profession Capability Framework and a strong track record of delivering user research within Agile environments. You'll be responsible for planning, conducting, and communicating research that informs service design, product decisions, and policy outcomes.
Key Responsibilities
Plan and deliver end-to-end user research activities across the product lifecycle.
Conduct user interviews, usability testing, workshops, and other qualitative research techniques.
Analyse research findings and synthesise insights into actionable recommendations.
Work closely with Product Managers, Designers, Developers, Business Analysts, and stakeholders within multidisciplinary teams.
Champion user-centred design principles and advocate for user needs throughout delivery.
Support Agile teams by embedding research into sprint planning and decision-making.
Communicate findings clearly through presentations, reports, personas, journey maps, and other research artefacts.
Build strong stakeholder relationships and use evidence to influence decisions.
Essential Skills & Experience
Demonstrable experience working within the Public sector and GDS.
Strong experience delivering user research within Agile, multidisciplinary teams.
Experience planning and conducting user research independently.
Strong qualitative research skills, including interviews, usability testing, and discovery research.
Experience analysing and synthesising research data into meaningful insights.
Knowledge of inclusive and accessible research practices.
Excellent stakeholder management and communication skills.
Ability to advocate for user-centred design and evidence-based decision making.
Key Competencies
Agile Research Practices
Analysis and Synthesis
Inclusive Research
Research Management and Assurance
Stakeholder Engagement
User Research Methods
User-Centred Design and Advocacy
What We're Looking For
You'll be a confident and collaborative researcher who is passionate about understanding user behaviour and improving digital services. You'll have the ability to work independently, influence stakeholders through evidence, and ensure user needs remain at the heart of design and delivery decisions.
If you're an experienced User Researcher with a strong public sector background and expertise in Government Digital Service ways of working, we'd love to hear from you.
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website