Senior Road Freight Operator

Description:

Our client, a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services are looking for a Senior Road Freight Operator to join their team based in Bristol.
On Offer:
* The opportunity to be part of a widely expanding Freight Forwarding company which has seen unprecedented growth in recent years
* Supportive and professional work environment
* Training and ongoing professional development
* Competitive salary, dependent on skills and experience
* Monday – Friday Working pattern, with flexibility of one day working from home.
Main Purpose of the Role:
Reporting to the Road Freight Manager, the Road Freight Operator will manage and coordinate road transport operations to ensure timely and cost-effective delivery of goods. This role involves overseeing the movement of freight, liaising with clients and carriers, and ensuring compliance with transport regulations.
Duties and Responsibilities:
* Plan and coordinate road transport schedules to optimise routes and reduce costs.
* Ensure timely and accurate delivery of goods in line with client requirements and company policies.
* Monitor and track shipments, addressing any delays or issues promptly.
* Build and maintain strong relationships with clients, carriers, and other stakeholders.
* Provide exceptional customer service by addressing inquiries and resolving issues related to road transport.
* Negotiate rates and terms with carriers and suppliers to achieve favourable outcomes for the company
* Ensure all road freight operations comply with relevant regulations and industry standards, including customs and safety regulations.
* Prepare and maintain accurate documentation, including delivery notes, freight bills, and compliance records.
* Communicate effectively with suppliers, providing clear instructions and support as needed.
* Resolve any transport-related issues or disputes in a timely and professional manner.
* Monitor and analyse transport performance metrics to identify areas for improvement.
* Implement process improvements to enhance efficiency and reduce costs.
* Stay updated on industry trends and best practices to ensure continuous improvement.
To be Considered:
* Minimum of 1-2 years of experience in road freight operations or a similar logistics role.
* Proven experience in coordinating road transport
* Additional certifications related to road transport regulations and safety are advantageous.
* Proficiency in using transport management software and Microsoft Office Suite (Excel, Word, Outlook)