Details:
- Salary: £35,000 - 40,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: South East
- Date: 2 days ago
Description:
Overview
We're a working with a leading disaster recovery firm working within the UK insurance industry, and they're looking to strengthen our team with an experienced Senior Restoration Technician.
When fire, flood or other damage hits a home or business, their teams are the ones who step in to put things right. You'll take ownership of restoration projects from the first visit through to final sign-off, working with policyholders, loss adjusters and their wider team to get properties and people back to normal as quickly and safely as possible.
They are a Surrey based company, this role would entail roaming throughout the south east region.
The Opportunity
This is a hands-on role for a skilled technician who thrives on variety, responds well to urgent call-outs and takes pride in doing the job properly. You'll also have the chance to support and develop junior technicians as part of a team that values progression.
Your role will include:
* Attending first visits to domestic and commercial properties following fire or flood damage, carrying out mitigation works and producing detailed reports for insurers.
* Communicating professionally with policyholders, loss adjusters, network builders and team members.
* Cleaning and decontaminating properties affected by fire and smoke damage.
* Carrying out strip-out works to allow structural drying.
* Installing and managing drying equipment and techniques from first visit to final sign-off.
* Working as part of our removals and storage team to pack, remove, clean and store contents and furniture, on-site or off-site.
* Compiling detailed BER (beyond economic repair) lists for contents claims using an industry-approved app on phone or tablet.
* Completing job reports and paperwork to SLA deadlines, including floor plans and moisture records.
* Ensuring full compliance with health and safety regulations, including risk assessments and correct use of PPE.
* Supporting and developing junior technicians on-site and off-site.
* Attending regular training courses as required.
* Maintaining your company vehicle and equipment.
About You
We're looking for a motivated, reliable professional with a customer-first attitude and a strong focus on health and safety.
* Full UK driving licence (essential)
* Experience in the restoration industry or a similar technical field
* Motivated, reliable and proactive
* Customer focused, with strong communication skills
* BDMA and/or IICRC certifications (desirable)
What We Offer
* 28 days' annual leave (bank holidays inclusive)
* Workplace pension
* Company vehicle and fuel card
* Ongoing training with clear career progression
* Full uniform
* Annual pay review
If you're an experienced restoration professional ready to take the next step with a growing disaster recovery business, we'd love to hear from you