Senior People Officer

Description:

JOB SUMMARY
The Senior People Officer plays a key part in delivering a high-quality and consistent People
service across the organisation, with a focus on employee relations and wellbeing. The role
also contributes to engagement and inclusion initiatives, organisational projects and
continuous improvement through collaborative working.
KEY RESPONSIBILITIES
• Provide professional, timely and accurate advice and guidance to managers and
employees across the full employee lifecycle, ensuring alignment with employment law
and policies and procedures.
• Take ownership of employee relations (ER) issues at initial stages, making consistent,
effective and well-informed decisions, especially those which may set precedents and
that are not currently covered within the People policies and procedures.
• Ensure ER cases are accurately recorded, evidenced and maintained to support audit
readiness and organisational learning.
• Promote a resolution-focused approach to employee relations, which improves working
relationships and outcomes.
• Contribute to the development, review and implementation of people policies,
procedures and guidance, ensuring they are compliant, practical and accessible across
systems.
• Work collaboratively with the People Systems and Operations team to identify
opportunities to improve processes which enhance the user experience and provide a
unified People service.
• Support and lead where appropriate on the design and delivery of wellbeing,
engagement and inclusion initiatives, working in partnership with
Learning & Organisational Development and other colleagues.
• Promote a positive and inclusive organisational culture, modelling values, challenging
practices and decisions that are biased where appropriate.
• Encourage uptake and engagement with wellbeing and employee initiatives, using
internal communication channels effectively.
• Contribute as a People representative on organisational projects and change initiatives,
providing POD insight and supporting implementation.
• Support workforce-related activity such as role reviews and restructuring exercises,
ensuring a fair and consistent approach.• Contribute to the production of MI reports and provide insight to support decision-
making and challenge assumptions.
• Support a culture of continuous improvement, identifying opportunities to enhance
People practices, tools and approaches.
This is not meant to be an exhaustive list of duties. The need for flexibility is required and the
post holder is expected to carry out any other related duties that are within the employee's skills
and abilities whenever reasonably instructed