Senior Pensions Technician

Description:

Our client has an opportunity for a Senior Pensions Technician to join them on a permanent basis. You will be responsible for ensuring the projects are completed in line with procedural and client requirements and within service level agreements.
Role: Senior Pensions Technician
Location: Home based or Home/Office Hybrid Working
Hours: Full Time, Permanent
Pay: Discussed Upon Application
Responsibilities:

To work with the Pensions Technicians, Pensions Technician Specialists, Data Service Delivery Manager and Client Relationship Managers to deliver requirements for projects within KPIs (time scales, deliverables, quality, sign off) and guide the planning process
To ensure accuracy and quality of data projects
To understand, build, maintain and enhance customer relationships representing the department in key meetings with internal and external project stakeholders
To build, maintain and enhance the team's competence in order to improve delivery of the customer experience and to ensure we treat customers fairly
Regularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risks
Checking calculations and completing all tasks in line with current work procedures to provide input into the costing of data projects
To support the team on complex cases, high value cases and complaints
To complete checking to ensure accuracy is maintained
To challenge the activities inside and outside the team in order to improve the customer experience
To attend meetings or join calls to update clients and the business on project progress
Requirements:

DB Pensions experience
Excel: can perform a vlookup and produce pivot tables and use appropriate formulas to interpret results
Ability to understand, interpret and input into project plans
Ability to evaluate and track progress against a project plan
Can identify gaps and errors in complex data
Can interpret complex data and make recommendations
Benefits:

23 days' holiday (rising to 27) with the opportunity to buy extra leave
Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
If you are interested in applying for this position and you meet the requirements, please apply immediately!

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants.

"Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow!"

If you are interested in applying for this position and you meet the requirements, please apply immediately!

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants.

"Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow