Details:
- Salary: £35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Liverpool Merseyside
- Date: 4 hours ago
Description:
Senior Pensions Administrator
Liverpool City Centre (Hybrid - 1 day from home after training)
Salary: Up to £35,000 (depending on experience) + annual bonus
Hours: Monday to Friday, 9:00am - 5:00pm (flexible start and finish times)The Opportunity
We're looking for an experienced Senior Pensions Administrator to join a well-established and growing financial services business in Liverpool.
This is a fantastic opportunity for someone with strong cradle-to-grave pensions administration experience who is looking to step into a more senior position with greater responsibility.
The role will focus on core operational processes including Terms of Business (TOB) administration, adviser changes, complaint handling support, workflow management, and wider operational oversight activities. The successful candidate will play a key role in maintaining service quality, operational control, and positive customer outcomes.
About You
Proven experience in pensions administration with cradle-to-grave exposure
Strong working knowledge of DB and DC pension schemes
Experience handling complex, technical cases and/or complaints within pensions
Excellent written and verbal communication skills
Strong analytical and problem-solving abilities
High attention to detail with the ability to manage and prioritise workloads effectivelyWhat's on Offer
Salary up to £35,000 depending on experience
Annual bonus scheme
Hybrid working (1 day from home after training)
35-hour working week with flexible start and finish times
25 days holiday plus bank holidays
Central Liverpool location with excellent transport links
Supportive, collaborative working environment
Ongoing training, development, and progression opportunities
Regular social events and additional benefits
Sick pay (after qualifying period)Why Apply?
This is an excellent opportunity to step into a senior-level role, where you'll gain exposure to technical pensions work and complaints handling, allowing you to broaden your skillset and make a real impact within the business.
If you're interested, please send your CV to:
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