Senior Pensions Administrator

Description:

The Senior Pensions Administrator will be responsible for handling all aspects of pension administration, including processing retirements, transfers, and bereavements.

Client Details

Our client, based in Liverpool, is a well-established firm within the pensions industry and due to continued growth within the business, they are looking to recruit a Senior Pensions Administrator to join their operations function, and support the pension payroll and reporting team.

Description

In this role, you will be responsible for:

Handle all aspects of pension administration, including retirements, transfers, and bereavements
Accurately inputting member information to the system
Processing new starters, leavers and amendments on the database
Ensuring payments are set up for clients
Producing RTI and HMRC reports
Creating overseas payment requests accurately
Identifying when funds are running low and liaise with third parties to request withdrawals to top-up cash balances
Work with the team to resolve complex pension queries.
Providing an excellent service to all stakeholders
Maintaining quality control through regular monitoring, audits and reviewing cases to ensure adherence to all process, protocols and FCA guidanceProfile

A successful Senior Pensions Administrator should have:

A solid understanding of pension administration
Experience of manual calculations and HMRC/FCA reporting would be advantageous
Excellent customer service skills.
Good organisational and time management skills.
Strong communication skills, both written and verbal.
Ability to work well as part of a team.
Strong IT skills, including proficiency in MS Office.
An analytical mindset with a problem-solving approach.Job Offer

You will receive:

Competitive salary up to £30,000 depending on experience
26 days holiday
Hybrid working once training completed
Private medical insurance
Discretionary bonus scheme
Pension scheme
Income protection