Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: EC4N Cordwainer Greater London
- Date: 2 days ago
Description:
Your role at a glance
The Senior Manager Product Systems & Tools (m/f/d), leads global product systems strategy ensuring Salesforce and related platforms enable scalable, compliant, and data-driven commercial execution across global data centre markets.
Key Responbilities:
* Define multi-year product systems roadmap aligned with product offering and pricing strategy
* Lead Salesforce architecture optimization, workflow automation, and system governance initiatives
* Ensure global data integrity, reporting accuracy, and scalable system design
* Partner with IT and Digital teams to enhance integration between Salesforce, CPQ, ERP, Dataware House and financial systems
* Drive automation initiatives reducing manual effort and increasing operational efficiency
* Establish governance standards for product data structures, access controls, and compliance processes
* Provide executive reporting on system performance, adoption, and enhancement initiatives
* Support Product Offering and Pricing team to configure and maintain product catalog structures, approval workflows, and automation rules within Salesforce and CPQ platforms
Knowledge & Attributes:
* Master or Bachelor’s degree required
* Relevant certifications such as Scaled Agile and ITIL are beneficial
* Significant experience in a similar position, preferably gained within a global technology services organization
* Significant experience gained within the technology industry
* Multiple years of experience in Salesforce administration, product owner or product systems
* Experience within data centre, cloud, telecom, or infrastructure environments preferred
* Familiarity with enterprise systems such as DCIM, CMDB, CRM/CPQ, ERP, and analytics platforms
* Proven experience leading multinational teams
* Deep Salesforce architecture and ecosystem expertise
* Strong digital transformation and systems governance experience
* Global stakeholder management capability
* Strong analytical and systems-thinking mindset
Who we are
As the third largest data centre provider, we operate over 150 data centres in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data centre expertise, aligned with our connected platform of AI-ready data centres to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime