Details:
- Salary: £35,000 - 45,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: B2 Birmingham West Midlands (County)
- Date: 2 weeks ago
Description:
Senior IT Support Analyst
Law Firm - Birmingham
Are you a Senior Service Desk or IT Support Analyst looking for a new challenge?
Have you got experience of working for a law firm or similar professional services?
In this exciting Senior IT Support role working for a prestigious law firm, you will be responsible for providing a range of 1/2nd line support to end users across software and hardware.
You will deputise for the Service Desk Team Leader and help mentor the Service Desk team, whilst being a point of escalation for technical issues.
Your skills:
* You will come from an experienced IT Support Analyst or a Senior Service Desk Analyst background
* You will have experience of working in a law firm or similar professional services
* You will have exceptional communications skills
Your responsibilities:
In this technical 1/2nd line role, you will provide support for the following:
* iManage DMS
* Office 365
* Windows 10
* Azure AD
* Hardware
Some travel will be required to other offices in the UK – expenses paid!
4 days office based / 1 day working from home per week
If this sounds of interest, hit APPLY now