Senior Infrastructure Engineer/Monitoring SME

Description:

We are looking for an experienced Monitoring & Infrastructure Engineer with strong Microsoft SCOM expertise, solid Windows Server (Wintel) skills, and hands-on experience in hybrid on‑premise and Azure environments.
The role focusses on supporting and enhancing enterprise monitoring and observability platforms, while also providing 3rd line infrastructure support across Windows, VMware, and Azure-based systems. The engineer will support BAU operations and project delivery within a large-scale enterprise environment.
Key Responsibilities

Operate and improve monitoring platforms including SCOM, Azure Monitor, PRTG, and VMware Aria Operations
Develop and tune alerts, dashboards, and service views to improve proactive monitoring and reduce noise.
Build and maintain SCOM Management Packs and monitoring configurations
Automate monitoring and health checks using PowerShell
Provide 3rd line support for Windows Server and VMware environments
Support Azure hybrid services, including Azure Monitor, Log Analytics, and Azure Arc
Work with infrastructure, cloud, application, and security teams on service onboarding, incidents, and RCA
Integrate monitoring tools with ITSM platforms (e.g. ServiceNow)Essential Skills

Strong Windows Server administration and troubleshooting experience
Hands-on experience with SCOM and enterprise monitoring tools
Experience in hybrid cloud (on‑prem + Azure) environments
PowerShell scripting for automation
Knowledge of VMware, monitoring concepts, and ITIL processes
Strong analytical and problem-solving skillsDesirable

SCOM Management Pack authoring/tuning
DevOps / CI/CD exposure
SIEM or security-monitoring integrations
Linux (RHEL) experience
Enterprise-scale infrastructure backgroundThis position will cover a duration of up to 6 months. There is a hybrid working policy and will require you to work 3 days per week on-site. This position is also subject to SC level security clearance. While this is an advantage, it is not an essential requirement to apply for the position.

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