Senior Homelessness Reviews & Service Improvement Officer

Description:

Senior Homelessness Reviews & Service Improvement Officer

Kent/Flexible hybrid working

£300 per day inside IR35 DOE

3 Month Contract (+extension/perm)

Panoramic Associates are working with a client in Kent in the search for a Senior Homelessness Reviews & Service Improvement Officer to ensure fair and efficient processes in reviewing homelessness applications and allocating accommodation.

They need someone to join their team on an interim basis for a minimum of 3 months, with a likely extension or potential permanent opportunities.

Responsibilities

Conducting thorough reviews of homelessness decisions, ensuring compliance with housing legislation.
Leading the Housing Allocations Team, monitoring performance, and providing guidance on legislative matters.
Facilitating access to housing schemes and fostering partnerships with external agencies.
Managing budgets and driving continuous improvement in homeless prevention services.
Maintaining up-to-date knowledge of housing legislation and implementing efficient processes.Additional Responsibilities

Develop and implement initiatives to prevent homelessness.
Contribute to policy development and service improvement efforts.
Manage IT systems and compile reports to support decision-making.
Provide support for the Housing Strategy and Allocations Policy development.
Attend client conferences and assist in staff training as needed.
Address member inquiries and resolve complaints promptly.Requirements

A comprehensive understanding of housing legislation and procedures.
Strong leadership skills and the ability to communicate effectively.
Experience in budget management and driving service improvement.
A commitment to ensuring customer satisfaction and fostering team collaboration.Does this role sound suitable for you, or someone you know? If so, please send an up-to-date CV to Sean Cloherty at Panoramic Associates so we can discuss further