Details:
- Salary: not provided
- Category: Customer Service
- Location: East Midlands Newark Nottinghamshire
- Date: 2 days ago
Description:
The Senior Customer Services Manager will own the process, systems and insight that make great service sustainable and scalable. Responsible for the end-to-end customer experience across our omnichannel operation (retail stores, online, membership and loyalty) the Senior Customer Services Manager will have an operational focus coupled with the ability to own escalations and step in on tickets when...
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