Details:
- Salary: £11.98 - Hour
- Location: Coventry West Midlands (County)
- Date: 3 weeks ago
Description:
Job Title SENIOR ADMINISTRATOR – ADULT SERVICES
Location COVENTRY
Hours PART TIME HOURS
*Full Enhanced DBS with Adult Barring is required*
KEY RESPONSIBILITIES:
* Deal with enquiries, through varying mediums (e.g. Face to Face, Telephone & Email), ensuring that where possible they are resolved at first contact, or that messages are passed on to the relevant person for action; seeking to resolve queries and using judgement as to when to pass on more complex issues.
* Undertake data input and document production using the range of systems in use within the organisation including reports and minutes.
* Maintain computerised and manual filing systems, retrieving information as requested, and ensuring that information is kept up to date; to include creation of databases and spreadsheets as appropriate and provision of information and reports as required.
* Responsible for maintaining supplies of stationery and other office consumables for distribution upon request.
* Place and receipt orders, and raise invoices as appropriate.
* Receiving and processing small amounts of cash and cheque payments, including operating a small amount of petty cash and update of reconciliation sheets.
* Handle straightforward correspondence on behalf of others, and undertake Minute taking as appropriate.
* Maintain an up to date knowledge of corporate systems and standards and pass on information to other team members.
* Work flexibly to meet the needs of the service.
* Assist with the allocation and prioritisation of work to the Administrators and undertaking quality checks in relation to the work produced by the team.
* Provide support to the team in the absence of the team leader, occasionally deputising in their absence.
* Undertake training of team members in office systems and procedures and health and safety requirements.
* Must be empathetic
* Excellent admin experience and organization skills, teamworking skills
EDUCATION & EXPERIENCE REQUIREMENTS
* Formal IT qualification e.g. RSA, Clait, NVQ, ECDL or equivalent experience
* Willingness to undertake training and develop knowledge and skills
* Computer Literate
* Clear communication
* Good numerical skills (inputting data accurately)
* Dealing with telephone and in-person visits, cash handling skills, record management, raising purchase orders, invoicing, charging, inputting record of incidents
* Wanting someone empathetic, good admin experience and organization skills, teamworking skills
* Enhanced DBS with Adult Barring