Details:
- Salary: £45,000 - 50,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Willenhall Walsall
- Date: 1 day ago
Description:
JRS Associates Ltd has partnered with a leading precision engineering manufacturer to recruit an experienced Senior Account Manager. This is an excellent opportunity to join a growing engineering business where you'll take ownership of strategic customer accounts, working closely with engineering, production, planning and quality teams to deliver exceptional customer service while developing long-term commercial partnerships. The role is described in the uploaded job description.
The Successful Senior Account Manager – Package
* £45,000 to £50,000 per annum
* Permanent position
* Days role
* Company pension
* Free on-site parking
* Long-term career progression
* Stable and growing engineering business
* Modern manufacturing environment
The Successful Senior Account Manager – Role
* Manage a portfolio of key strategic customer accounts
* Build and maintain long-term relationships with customers at all levels
* Act as the primary commercial contact for assigned accounts
* Lead regular customer review meetings covering quality, delivery and future opportunities
* Liaise closely with engineering, production, planning and quality teams
* Monitor customer orders and production programmes to ensure delivery commitments are achieved
* Manage customer communications relating to order status and production schedules
* Support contract reviews and ensure customer requirements are communicated internally
* Identify opportunities to grow existing customer accounts
* Produce account performance reports, forecasts and commercial updates
* Support customer visits, audits and business reviews
* Drive continuous improvement in customer service and account management processes
The Successful Senior Account Manager – Requirements
* Previous experience as an Account Manager, Senior Account Manager, Customer Account Manager or Key Account Manager
* Proven experience managing strategic customer accounts within a manufacturing environment
* Experience working closely with engineering, production and quality teams
* Good understanding of quotations, order progression, contract reviews and delivery coordination
* Strong commercial awareness and customer relationship management skills
* Experience using ERP, CRM and Microsoft Excel
* Excellent communication and stakeholder management skills
* Ability to build long-term customer relationships and identify business growth opportunities
* Highly organised with strong problem-solving skills
If you're an experienced Senior Account Manager looking to join a successful precision engineering business where you can make a genuine impact with key customers, we'd love to hear from you