Details:
- Salary: £50,000 - 60,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Manchester Greater Manchester
- Date: 20 hours ago
Description:
Senior Account Manager - Facilities Management | Manchester | Up to £60,000 + Car Allowance + Bonus
Are you an experienced Senior Account Manager, or Operations Manager within Facilities Management, Contract Cleaning, or a service-led environment?
We're seeking a commercially focused and relationship-driven Cleaning Account Manager to take ownership of a key client portfolio. This is a fantastic opportunity to join a growing organisation where you'll have full responsibility for account performance, client retention, operational excellence, and financial delivery.
This is a highly visible leadership role, requiring regular travel across multiple sites and close engagement with senior client stakeholders.
What's on Offer?
✅ Salary of up to £60,000
✅ Car allowance
✅ Performance-related bonus
✅ Pension scheme
✅ 28 days annual leave
✅ Structured training and development programmes
✅ Internal mentoring and leadership support
✅ Regular company events
✅ Genuine career progression opportunities
The Role
As Senior Account Manager, you will be responsible for the overall operational, commercial, and financial success of a high-profile client account.
Key responsibilities include:
* Taking full ownership of account performance, profitability, service delivery, and client satisfaction
* Building and maintaining strong relationships with senior client stakeholders
* Ensuring contractual compliance and delivery against agreed KPIs and SLAs
* Managing account budgets, P&L performance, and financial targets
* Identifying opportunities to improve profitability, efficiency, and service quality
* Leading multidisciplinary operational teams across multiple locations
* Managing risk, resolving operational challenges, and implementing corrective actions
* Conducting regular site visits to maintain service standards and client engagement
* Supporting account growth, retention, and long-term client partnerships
About You
To be successful in this role, you'll have:
* Proven experience in a Senior Account Manager, Regional Manager, or similar leadership position within the Soft Services FM Sector.
* Strong experience managing large, complex client relationships
* Demonstrable experience of P&L ownership and commercial decision-making
* A track record of delivering results against KPIs, SLAs, and contractual obligations
* Strong leadership experience with the ability to motivate, coach, and develop teams
* Strong analytical and problem-solving capabilities
* Full UK Driving Licence and willingness to travel
Ideal Backgrounds
We welcome applications from candidates currently working as:
* Account Manager
* Senior Account Manager
* Regional Operations Manager
within the Facilities Management or Contract Cleaning Services sectors.
Why Apply?
This is an excellent opportunity to join a growing and ambitious business where you can make a genuine impact. You'll have the autonomy to shape account strategy, influence business performance, and build long-term client relationships while being supported by an experienced leadership team.
If you're a commercially minded FM professional looking for your next leadership challenge, apply today with your updated CV