Scheme Manager

Description:

Scheme Manager

Location: Milton Keynes

Rate:
£21.55 per hour

PAYE Contract:

Temporary

Your New Company

You will be joining a leading provider of Retirement Living services, committed to supporting older people to live independently in safe, welcoming and vibrant communities. The organisation is recognised for its resident-centred approach and commitment to delivering high-quality housing and support services.

Your New Role

As a Scheme Manager, you will be responsible for the day-to-day management of a Retirement Living scheme in Milton Keynes. This is a varied and rewarding role where you'll play a key part in supporting residents to maintain their independence whilst ensuring the scheme remains safe, compliant and well managed.
Key responsibilities will include:

Managing the day-to-day operation of the scheme.
Supporting residents with tenancy sustainment and wellbeing.
Carrying out resident welfare checks and providing signposting to support services.
Managing low-level ASB cases, complaints and safeguarding concerns.
Monitoring rent accounts and supporting arrears' prevention.
Coordinating repairs, maintenance and contractor performance.
Ensuring all health & safety and compliance checks are completed.
Managing void properties and supporting the lettings process.
Organising resident engagement activities to reduce social isolation.
Building positive relationships with residents, families and partner agencies.What You'll Need to Succeed
Essential:

Strong customer service and communication skills.
Excellent literacy, numeracy and IT skills.
Ability to manage a varied workload and prioritise effectively.
Experience working in a customer-facing environment.
Strong relationship-building and problem-solving abilities. Desirable:

Experience in social housing, sheltered housing, retirement living or supported housing.
Knowledge of housing management and tenancy sustainment.
Experience supporting older or vulnerable residents.
Understanding of safeguarding, dementia, mental health and wellbeing.
CIH Level 3 or 4 qualification.
Experience managing contractors or staff. What You'll Get in Return

Competitive rate of £21.55 per hour PAYE
Opportunity to work with a respected housing provider
Meaningful and rewarding role supporting older residents
Varied workload with a mix of housing management and resident engagement
Immediate start opportunity
Potential for contract extension depending on business needsWhat You Need to Do Now

If you're interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV, or call Adam Tooley on (phone number removed) for a confidential discussion.

If this job isn't quite right for you, but you are looking for a new position within Housing Management, please contact us for a confidential discussion about your career.

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