scheduling manager

Description:

Scheduling Manager

Location: Stratford, London
Salary: Up to £42,000

The Opportunity

We are currently recruiting for an experienced Scheduling Manager to join a well-established property services contractor.

This is a key leadership role based in Stratford, overseeing a team of up to 10 schedulers. The successful candidate will play a vital part in driving performance, improving processes, and ensuring efficient delivery of repairs and maintenance services.

Key Responsibilities

* Lead, manage and develop a team of up to 10 schedulers

* Oversee day-to-day planning and scheduling of responsive repairs

* Step in to support planning activities when required

* Drive team performance against KPIs and service targets

* Manage sickness, absence, and performance issues effectively

* Implement and improve scheduling processes and ways of working

* Act as a strong people manager, fostering a positive and productive team culture

* Work closely with operational teams to ensure service efficiency

* Contribute to continuous improvement and change initiatives

Essential Requirements

* Proven experience in a scheduling/planning environment within property services or social housing

* Strong line management experience (essential)

* Demonstrated ability to manage performance, absence, and team development

* Confident communicator with strong organisational skills

* Ability to work in a fast-paced, target-driven environment

* Hands-on approach with willingness to support planning when needed

Desirable

* Understanding of WIP (Work in Progress) and its impact on service delivery

* Experience driving change and improving operational processes

* Knowledge of workforce management or scheduling systems

What’s on Offer

* Salary up to £42,000

* Opportunity to lead and shape a growing team

* Stable, long-term role within a reputable contractor

* Career progression opportunities