Details:
- Job Type: Temporary
- Job Status: Full-Time
- Location: Bracknell Berkshire
- Date: 1 week ago
Description:
Scheduling Coordinator/Resource Controller
This role is an office-based position that involves being the main point of contact for clients that need an IT engineer to come to their site and resolve technical faults.
The role entails communicating with clients to ascertain what the fault is and whether they are able to fix it themselves or whether an engineer will have to be called out and then scheduling dates and times for them to visit, along with a description of what the fault is they'll be tackling.
Your experience
* Experience in incident resolution
* Experience in Customer Service environment - liaison with customers scheduling engineering attendances
* Experience in scheduling/diary management
* Experience dealing with 3rd party suppliers
* Experience and confident in use of MS Office programs
Good communication skills, good organisational skills, fine attention to detail & sound knowledge of the Microsoft Office packages (Outlook, Word, Excel) are required.
Project People is acting as an Employment Business in relation to this vacancy