Scheduling Administrator

Description:

SF Recruitment are working exclusively with a key client of ours based in Sheffield. Due to a busy period, they are requiring 5 immediately available Scheduling Administrators to join them on a temporary ongoing basis.

Schedulers will act as the key point of contact for engineers ensuring work is efficiently and effectively planned and co-ordinated. The post-holder will administer and manage reactive and planned fabric, mechanical and electrical works within a designated geographical area. The Scheduler will focus on continuous improvement, speed and proficiency of internal processes ensuring client expectations are achieved whilst keeping engineer non-productive time to an absolute minimum.

Duties will include:

Understand client service level agreements including budgets and rates.
Plan/co-ordinate/allocate engineer workload in line with client SLA's & KPIs ensuring non-productive time is kept to a minimum.
Liaise with client sites and record access arrangements.
Plan & administrate joint visits with other specialist contractors.
Administer site and parking permits.
Update client portals and internal systems to provide clarity on all jobs ensuring opportunities for chaser queries are minimum.
Providing real time approval of engineer timesheets
Co-ordinate the life cycle of works in progress including reviewing and actioning red reports, checking worksheets, parts orders, budgets and client orders to ensure the clients' invoice can be processed efficiently.
Provide support to engineers on process issues including assistance with IT
General administration support - data input, email management, photocopying, scanning etc.
Participate on the out of hours call out rota when it is your turn to do so defined by the current rota schedule.
Skills Required:

Reliability - responsible and dependable.
Independence - able to manage own workload with minimum supervision.
Good time management skills with the ability to prioritise effectively.
Attention to detail - job requires being accurate in interpreting and communicating commercial details. Accurate data input requirements on internal and external work management systems.
Commitment to serving clients at the highest level.
Solutions orientated.
Basic level of commercial and financial acumen.
Our client is looking to move quickly on this, therefore if you're immediately available or on a short notice period and have experience working within a similar capacity, then we encourage you to apply for immediate consideration