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Scheduler / Workforce Planner


Details:
Description:

Multi Trades Recruitment are looking for an experienced Technical Workforce Planner for a job based in Edinburgh, EH16 for work within a government building.

Ideally we are looking for someone who already holds a DBS certificate, but for the right cadnidate we can obtain a DBS once in post.

About The Job

• Analyse jobs for both reactive and PPM’s, allocate to the correct resource based on location, skill, priority, PPMS and customer requirements.

• Live monitoring for both reactive and PPM’s jobs and reporting any scheduling issues or call progression problems to the relevant person as appropriate.

• Ensure clear and concise quality updates reflecting true job progression are being used and coach engineers where applicable.

• Identify, analyse, and improve upon existing processes to improve the way we work as a team.

• Prioritise numerous PPM’S. Continuously monitoring the progress of work whilst communicating any delays to the relevant people.

• Effectively manage a significant workload in a fast-paced environment.

• Effective tasking and direction of engineering workforce to complete Reactive, Quoted, Planned and Statutory Maintenance tasks within contract KPI’s and legislative requirements.

• Work in conjunction with the Operations/Delivery Managers to ensure seamless management and delivery of contract.

• Ensure any interactions with all customers reflects positively on the company.

• Maximising utilisation of direct labour, reporting absences and identifying potential shortfalls and mitigation.

£15.00 PH

8am - 4pm

Weekly pay

About You

Must have some form of experience with Helpdesk / Scheduling / Dealing with engineers & jobs etc

Must be confident with MS Office

Strong communicator

High level of English & Maths

Must be available for 8:00 - 16:00

Speak & understand fluent English

Must hold a DBS certificate

Please apply with an up to date CV for a call back

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