Scheduler / Repairs Planner

Description:

Scheduler / Repairs Planner

Location: Surrey
Salary: £25,000 to £28,000
Type: Permanent
Hours: Full-time, office based
Sector: Property Maintenance / Social Housing / Construction

I’m working with an established property maintenance business looking to add a Scheduler / Repairs Planner to its operational team.

This is a busy office based position where you’ll be responsible for organising works, booking appointments and helping keep day to day maintenance activity running smoothly.

You’ll spend a lot of your time speaking with residents, operatives and internal teams, so this would suit somebody who is comfortable on the phone, organised and able to keep on top of a changing workload.

Previous experience within social housing, property maintenance, construction or a similar service led environment would be ideal, although the most important thing is that you are confident dealing with people and can stay organised when things get busy.

What you’ll be doing

Booking repair and maintenance appointments
Scheduling operatives and coordinating daily workloads
Speaking with tenants and residents over the phone
Rearranging appointments when priorities change
Updating job information and keeping records accurate
Liaising with engineers, tradespeople and operational teams
Helping resolve scheduling clashes and missed appointments
Supporting urgent and reactive works
Keeping customers updated on appointment times and changes
General coordination and administration around live jobs

What we’re looking for

You’ll ideally have experience in one of the following areas:

Social housing
Property maintenance
Repairs and maintenance
Construction
Facilities management
Scheduling or planning
Customer service within a busy operational environment
Confident speaking to customers and residents
Comfortable handling a high volume of phone calls
Well organised
Able to prioritise competing jobs
Comfortable using computer systems and keeping records updated
Calm when plans change at short notice
A good team player
Happy working full time from the office
Previous experience as a Scheduler, Planner, Repairs Planner, Works Coordinator, Maintenance Coordinator or similar would be useful

The opportunity

This would suit somebody looking for a stable, permanent role within a busy property maintenance environment.

You’ll be joining an established operational team and will have the opportunity to build experience across scheduling, repairs coordination and customer service.

This is a fully office based position, so applicants must be comfortable commuting into Surrey on a full time basis.

If you’re currently working as a Scheduler, Repairs Planner, Works Coordinator, Maintenance Coordinator, Service Coordinator, Customer Service Coordinator or Planning Administrator, I’d be keen to hear from you.

Apply with your CV or get in touch for a confidential conversation.

Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation