Scheduler

Description:

Elevation Recruitment is excited to collaborate with a thriving business, based in Sheffield, as we seek their next skilled Scheduler. As the focal point for new installation projects, your expertise will bridge the gap between customers, engineers, and the warehouse.

Responsibilities of the Scheduler include:

Collaborate closely with cross-functional teams, including engineers, warehouse staff and customers, to develop and maintain installation schedules
Communicate proactively with team members and stakeholders to ensure the correct kit is sent to site depending on circumstances
Keep track of installation progress including raising quotes and charges for missed visits
Liaise directly with customers to arrange an agreed time for visits, booking jobs for these on the internal system
Managing diaries of the Engineers, providing guidance and full details of jobs
Support the installation team with larger projects where required
Arrange jobs with subcontractors, checking invoices and disputing any incorrect charges
Verify that pertinent documentation is dispatched to and received from the customer prior to commencing the task
Oversee the email inbox dedicated to "Scheduling" operations
Skills required of the scheduler:

Experience working with field-based Engineers
Dedicated to delivering exceptional customer service
Proficient in clear and effective communication, both written and spoken
Expertise in meticulous planning and organisation
Exhibit a keen eye for detail
Demonstrate strong teamwork and effective collaboration
If you’re a highly organised individual with an eye for detail, you will really shine in this role and we encourage you to apply