Scheduler

Description:

To ensure work is allocated, completed and shut down in a timely manner to meet the client and family’s requirements.
Key Accountabilities
* Managing workflow and sequencing of property maintenance orders.
* Scheduling operative’s diaries.
* Liaising with and managing sub-contractors.
* Ensuring that the client database is up-to-date with correct information
* Process documents ensuring all correspondence is dealt with accurately, efficiently and in a timely manner
* Ability to work dynamically in a fast-paced environment
* Assist colleagues and management with additional tasks as and when required
Knowledge & Experience
* Experience working within a customer helpdesk environment would be an advantage
* Previous experience in a scheduling role.
* Experience in delivering client focused solutions
* Experience of working with MS office would be advantageous
Desirable skills:
* Effective communication both verbal and written with a professional approach
* High attention to detail
* Understanding the importance of excellent customer service
* A Team Player who can work well as part of a team
If you are a strong Administrator with great Customer Service Skills then please apply now with your CV