Sales Support Manager

Description:

We are looking for an experienced Sales Support Manager to join a fast-growing tech company. This is a highly varied role that requires a passionate, motivated, self-starter. The Sales Support Manager will ensure the smooth running of the Sales Support Team on a day-to-day basis. The role requires a hands-on individual with the skills and experience to deliver excellent customer service to both internal and external customers and support the global sales team to ensure the success of the organisational strategy.

Responsibilities

This role covers a variety of responsibilities, including but not limited to:

·General day to day Line Management of the Sales Support team, organisation and delegation of their workload.

·Ensure customer and Partner requests are handled quickly and efficiently.

·Ensure Price lists and pricing tools are maintained and updated as required.

·Over see the preparation of Sales documentation such as Proposals and Statement of Work.

·Develop and maintain processes and procedures to improve sales support and performance generally.

·Participate and contribute effectively in sales team meetings.

·Utilise and maintain CRM system to manage sale support unities and provide Weekly/Monthly KPI Reports.

·Manage the renewal, quotation and invoice process.

·Carry out detailed data analysis on Sales Support activity and manipulate data as required using excel.

·Provide Bid Management, coordinating on RFP’s/RFI’s/tender opportunities.

·Plan, structure and progress the management of client handover to Operations following receipt of a purchase order.

·Liaise with global sales team to understand the full operational requirements and ensure these are achieved and maintained

Key Skills and Experience

·Be a quick learner who enjoys a challenge and is looking to grow your career with an exciting company.

·Be passionate, work well under pressure and be driven by achieving.

·Have strong organisational skills with great attention to detail and the ability to multi-task.

·Be very good at prioritisation of skills to balance key priorities.

·Be comfortable with Accountability and Responsibility and want to provide leadership in everything you do.

·Have experience of managing multiple stakeholder groups and balancing diplomacy and tact with assertiveness.

·Be energetic, determined, positive, goal focused and consistent-even under pressure.

·Be able to build trust and demonstrate integrity in all circumstances.

·Have an understanding of IT.

·Have previous experience of reporting.

·Have a sound knowledge of Microsoft Office.

·Have practical experience of a CRM Database software.

Benefits

·Competitive annual leave with an optional additional holiday-buy scheme.

·Bupa private medical care, with options to add dependants.

·Bupa Blua app that provides access to a remote GP 24/7.

·Employee Assistance Programme.

·Total-earnings Pension Scheme.

·Onsite Gym.

·Company Perk and Discount Portal.

·Complimentary refreshments.

·Free on-site parking and electric vehicle charging.

·Regular social events.

If you are excited about this opportunity and believe you have what it takes, please apply now or reach out to the team at LNJ Recruitment for further information