Details:
- Salary: £26,507 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: CH5 Shotton County of Flintshire
- Date: 2 days ago
Description:
Sales Support Coordinator
Location: Head Office, Deeside
Department: Customer Services
Mon–Fri, 9:00am – 5:30pm
About Ralawise: We’re a leading B2B wholesale distributor of blank apparel for customisation, supplying 4,000+ styles across 120+ brands to printers, decorators and retailers across the UK & Europe.
What you’ll do:
* Own order processing and day‑to‑day account support (including sensitive accounts)
* Handle inbound calls/emails and resolve queries quickly
* Coordinate with internal teams to ensure accurate, on‑time delivery
* Keep meticulous records and meet KPIs (accuracy & call retention)
* Act as a key contact for Internal & Field Sales
What you’ll bring:
* Confident phone manner; clear written/verbal comms
* Calm, organised and customer‑first under pressure
* Team player; Excel/Word savvy and quick to learn new systems
* Discreet with data and strong multitasking skills
Apply now — we’d love to hear from you.
Benefits:
* Casual dress
* Company pension
* Free parking
* On-site parking