Details:
- Location: Norwich Norfolk
- Date: 2 weeks ago
Description:
Are you looking for a new opportunity, to work within a reputable, award-winning business management organisation? R13 are currently working alongside a fantastic company, who are looking for a highly organised individual to join them as a Sales Operations Assistant to provide support to the sales function.
Based in a modern, open plan office in an ideal location in Norwich City Centre, this is a full-time, permanent position working 9.00am – 5.00pm (37 hours per week), Monday to Friday. The offered salary for this opportunity is competitive depending on experience.
The company:
This internationally recognised company have been providing business management services within the UK market for over 30 years, and who are now a recognised and trusted provider. As the company continues to grow as part of their impressive expansion plans, it is an exciting time to join.
The benefits:
5 weeks’ holiday, PLUS birthday and bank holidays, and a holiday purchase scheme, pension, health plan and gym discounts, city centre location and sociable hours.
The day to day:
* Handling incoming customer queries via phone, email and live chat.
* Allocating leads to the sales team in a timely manner.
* Ensuring all relevant paperwork is accurately completed when new sales are submitted.
* Ensuring accuracy across inputted data/documentation through detailed cross-checking.
* Working with internal teams to problem solve and resolve customer queries.
* Gaining customer feedback in order to proactively improve the customer experience.
You will have/be:
* Previous operations/admin/customer service experience.
* Previous experience of process development.
* Strong communication skills both written and oral.
* Highly organised with excellent attention to detail and strong time management skills.
* IT literate with experience of Microsoft products, Excel knowledge is essential.
* An understanding of Salesforce & ISO would be advantageous but not essential.
How to apply
To hear more details about this fantastic opportunity please email your CV to Sean Ferris – Senior Delivery Manager at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful