Sales Office Supervisor

Description:

Our client, a wholesale distributor, is seeking a dynamic and organised Sales Office Supervisor to join their team in Verwood.
The successful candidate will play a crucial role in overseeing various managerial, project-based, day-to-day tasks and support a small team of Sales Administrators.
Key Responsibilities of the Sales Office Supervisor:
Managerial role of The Sales Office Supervisor:
* Recruit, train, and mentor team members and ensuring the phone lines are covered.
* Monitor and record annual leave and absence.
* Inclusion in company, sales, and operations meetings.
* Ensure month-end invoicing is completed in a timely manner.
* Liaise with the software company to address issues, perform maintenance, and implement new functions when necessary.
Project based roles of the Sales Office Supervisor:
* Understand and oversee tender contracts and 'extracurricular' customers (2, 3 accounts).
* Oversee customer consignment stock.
* Maintain showroom and ensure its proper maintenance.
* Run regular and ad hoc reports, including sales value and volume, stock status, backorders, stock clearance, and margin-related reports.
Tasks of the Sales Office Supervisor
* Oversee administration of price changes, such as customer order updates.
* Create and maintain trade price lists by brand.
* Monitor and understand bespoke system elements, e.g Automatic customer invoicing.
* Be aware of inbound brand deliveries, running and preparing a report on new available customer orders.
* Handle all inquiries and reservations related to hotel accommodation, including obtaining corporate rates, and dinner reservations.
* Oversee office phone group maintenance, including managing out-of-hours messages.
* Ensure various Sales Office Administrator reports are run and those for other departments are processed where applicable.
* Ensure all sales order processing and customer account maintenance are met.
* Answer customer, consumer, and brand inquiries.
* Ensure the daily system backup is run.
Key Skills & Requirements of the Sales Office Supervisor:
* Proven experience in a managerial role.
* Excellent organisational and leadership skills.
* Strong communication and interpersonal abilities.
* Attention to detail and ability to multitask.
* Proficiency in using relevant software and systems.
* Knowledge of sales processes and customer service