Sales & Lettings Administrator

Description:

An opportunity has arisen for a Sales & Lettings Administrator to join an independent estate agency specialising in residential sales, lettings and property management providing personalised property services to buyers, sellers, landlords and tenants.
As a Sales & Lettings Administrator, you will be providing administrative support across sales and lettings operations, ensuring property processes, documentation and enquiries are handled efficiently.
This full-time office-based role offers a salary range of £30,000 - £35,000 and benefits.
You will be responsible for:
* Preparing sales documentation and issuing relevant paperwork once properties are agreed for sale
* Drafting and sending correspondence to buyers, sellers, solicitors and other parties
* Updating property listings across online portals and internal systems
* Managing sales enquiries, arranging viewings and coordinating valuation appointments
* Maintaining accurate buyer and applicant records using CRM systems
* Supporting AML checks and ID verification processes
* Preparing property details, descriptions and marketing materials
* Preparing tenancy agreements, referencing documents and move-in paperwork
* Coordinating tenancy administration, including check-in and check-out processes
* Managing lettings enquiries from tenants, landlords and third parties
* Supporting tenancy renewals, including documentation and signature coordination
* Uploading and maintaining property compliance records, including relevant safety certificates
What we are looking for:
* Previously worked as a Sales & Lettings Administrator, Property Administrator, Estate Agency Administrator, Lettings Administrator, Sales Administrator, Property Coordinator or in a similar role.
* Prior experience within estate agency or property administration (highly preferable)
* Skilled in Microsoft Word, Excel and Outlook
* Confident written and verbal communication skills
* Professional telephone manner with the ability to handle customer enquiries effectively
* Comfortable using property CRM systems
* Proactive approach with the ability to identify solutions and take ownership of tasks
This is a great opportunity for an Sales & Lettings Administrator looking to join a busy estate agency team and play a key role in supporting successful sales and lettings operations.
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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003