Sales Coordinator

Description:

Billing and Sales Order Coordinator
Location: Smethwick
Salary: £24k to £26k (Negotiable based on experience)

We are recruiting a Sales Order Coordinator to join a leading global supplier based in Smethwick. The objective will be to manage and provide sales order processing expertise to this dynamic team. The working benefits of working here are excellent, ranging from 25 days holiday plus excellent pension scheme and other health benefits.

Main Duties and Responsibilities:
Take full responsibility for the processing of all orders
 Regularly review departmental progress against strategic targets as well as focusing on streamlining processes, identifying any ideas for improvement or change
 Report on order book activity through regular management meetings when required and regularly update all key business stake holders i.e. invoicing status, management, freeze updates etc.
 Liaise day-to-day with all internal teams to ensure accuracy of billing.
 Provide administrative support to contractors and service contracts, including sales order processing, purchasing, invoicing and other project related tasks.
 Provide an outstanding level of customer service.
 Assist in maintaining and building effective and profitable relationships with key customers, acting as an in-house point of contact working with the Business Development Managers.
 Maintain regular contact with customers to ensure a good working relationship.
 Communicate to the customer and/or Business Development Manager, information related to product availability and delivery.
 Receive, process, progress and monitor purchase orders and to maintain data related to all orders and their current status.
 Liaise with finance to confirm payments terms and to negate risk to the business.
 Check technical & commercial details prior to orders being processed.
 Confirm order receipt to the customer including prices, shipment dates, inspections where required and freight costs where relevant.
Obtain and maintain all shipping documents to comply with International trading procedures.

The ideal candidate will have the following skills:
Experience in sales order processing, international shipping and sales operations.
Ability to work well under pressure and meet deadline
 Some with excellent communication, and interpersonal abilities.
 Someone who is proficient in using Microsoft Office Suite and customer relationship management 
(CRM) software.
 Someone with strong organisational and multitasking skills.
 Ability to work well in a team environment and independently as needed.
In return we will provide excellent support and training, the opportunity to work on a hybrid arrangement and to chance to join a firm who has been established for over 100 years