Details:
- Salary: £30,000 - 32,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Fareham Hampshire
- Date: 2 days ago
Description:
Sales Coordinator
Fareham | £30 - 32K
Role overview
We are recruiting for a Sales Coordinator to join a busy and growing team. This role will be responsible for managing incoming customer enquiries, preparing quotations, and ensuring clients receive a professional and efficient service throughout the sales process.
The successful candidate will be highly organised, customer-focused and commercially aware, with the confidence to identify opportunities and proactively re-engage lapsed clients when appropriate.
Key Responsibilities
* Manage incoming customer enquiries via phone, email and online channels.
* Prepare and issue accurate quotations in a timely manner.
* Follow up quotations to maximise conversion opportunities.
* Build and maintain strong relationships with new and existing customers.
* Proactively contact lapsed clients to re-establish relationships and generate sales opportunities.
* Update and maintain customer records within the CRM system.
* Liaise with internal teams to ensure customer requirements are met.
* Provide administrative support to the sales function.
* Monitor and manage sales enquiries from initial contact through to order placement.
* Support business development and customer retention activities.
Person Specification
Essential:
* Previous experience in a sales support, sales coordination, customer service or internal sales role.
* Confident communicator with a professional telephone manner.
* Comfortable making outbound calls to existing and lapsed customers.
* Strong customer service and relationship-building skills.
* Excellent organisational and administrative ability.
* Good attention to detail and accuracy when preparing quotations.
* Competent with Microsoft Office and CRM systems.
Desirable:
* Experience producing quotations or estimates.
* Experience working in a fast-paced commercial environment.
* Previous account management or customer retention experience.
Key Attributes
* Positive and proactive approach.
* Commercially minded with a natural ability to identify opportunities.
* Confident speaking with customers at all levels.
* Well organised and able to prioritise workload effectively.
* Team player with a willingness to support wider business objectives.
This role would suit someone who enjoys building customer relationships, managing enquiries and quotations, and taking a hands-on approach to converting opportunities into sales