Sales Coordinator

Description:

Futures are recruiting a Business Development Advisor to support our clients sales activity and help create a positive experience for prospective and existing customers. You’ll be one of the first points of contact for incoming enquiries, gathering relevant information and making sure each enquiry is handled promptly and professionally.

Working closely with sales and marketing teams, you’ll help keep customer information organised, support business development and telesales activity, and follow company processes throughout.

Roles & Responsibilities:

Responding to incoming customer enquiries by telephone and other channels
Speaking with prospective and existing customers to understand their needs and record relevant details
Supporting business development and telesales activity through clear, confident communication
Coordinating with sales and marketing colleagues to help manage enquiries and share relevant customer information
Keeping customer records accurate and current in the company’s CRM system
Using research skills to gather information that supports customer conversations and business development work
Using Microsoft Office and CRM systems to record, organise and update information
Following company processes and contributing to a consistent, professional customer experience
The Ideal Candidate

Strong telephone manner and communication skills
Good research and organisational skills
Confidence using Microsoft Office and CRM systems
GCSEs in Maths and English
A valid driving licence and access to transport
You’ll be proactive, professional and able to work collaboratively with colleagues across sales and marketing. If you enjoy customer contact and can combine confident communication with careful organisation, we’d like to hear from you