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Sales And Customer Service Advisor


Details:
Description:

Sales and Customer Service Assistant

Morley

£23800

Benefits

Holiday – 31 days increasing to 33 with service (including 8 bank holidays)

Retirement Savings Plan – Matching contribution for less than 4%, above 4% contribution increasing with service

Life Assurance – 2 x salary / 4 x salary in pension scheme

Permanent

We have a very exciting opportunity for a Sales and Customer Service assistant position based in Morley, Leeds. This is a fantastic opportunity to join a large National wide company at the heart of the operation.

Knowledge, Skills & Experience Required

• Customer Focused

• Problem solving ability relating to customer service

• PC literate

• Excellent communication skills

• Excellent organisational skills

• Excellent administration skills

• Experience of working in a pressurized environment

• Proactive sales calling

Key Results Areas

• Ensuring all orders are processed accurately and on time, in full.

• Ensure customer quotations and customer correspondence are completed in a professional manner.

• All cash handling must be dealt with in line with company policy.

• Achieve sales and margin targets of the branch.

• Target new customers.

• Follow up all enquiries.

• Ensure that all held orders are chased and customers contacted for payments.

• Order back to back stock in line with company policies.

• Help out with stock take.

• Complete all sales reports as required, i.e. footfalls, lost orders etc…

• Ensuring all compliance of business controls.

• Compliance to all health and safety legislation.

• Any other reasonable duty as defined by the company

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