Sales Administrator / Outbound Sales

Description:

Working as part of the Sales team, the Sales Administrator will be responsible for making outbound calls to Construction Companies, Architects and Corporates within the UK. They will be researching these potential leads and updating our records, to find out how we can meet the changing needs of the markets.

The Sales Administrator will take ownership of generating new leads for the business and aim to maximise the potential from each call with an excellent telephone manner and upbeat outlook. In addition, the Sales Administrator will convert outbound leads into qualified enquiries and pass these leads on to the relevant person to make sure that the potential client has the best possible experience when working with our company.

You will be provided with all the required software, analytics and data required to fulfil you in the role. Full training will be provided on the success of your application.

This is an important, exciting, and progressive role within the company.

The Duties:

· To act as an ambassador for the business and promote our services and products.

· To be responsible for making outbound calls and emails daily using data provided.

· To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors.

· To convert the calls to new business leads.

· To achieve agreed personal and departmental targets captured from calling data provided.

· To inform potential clients on the company’s products and services.

· To gather relevant companies’ information.

· To use company databases to gain potential leads.

· To be proactive in identifying opportunities for new business.

· To input and maintain customer information onto the company database.

· Sending out Mailshots to existing and potential new clients.

· To deal with telephone queries.

· To build relationships with colleagues and clients.

· To deal with clients in a professional manner at all times aligned to our brand values.

· To ensure service is prompt, polite and professional standards are kept.

· To assist with other departments as required.

What experience and expectations we have:

· Previous B2B or B2C sales experience

· Excellent communication skills and an excellent telephone manner

· Ability to work independently and under pressure.

· Good verbal and written skills

· A positive approach to objection handling is essential.

· Good organisational skills and attention to detail

· You must be financially motivated, energetic, and reliable with a hunger to succeed.

· We are looking for someone upbeat and organised.

· An interest in the Construction and design industry,

· Tenacity for high standard of customer service, a complete understanding of customer needs in line with the with our company offering and products.

· A good knowledge and understanding of the technical aspects of the following: -

· Microsoft Office and associated systems, including CRM.

· Social Networking (LinkedIn)

· Previous experience with Construction Databases such as Barbour ABI and Glenigan’s.

· Demonstration of the energy, ability and commitment demanded by this role.

Must haves:

* 2+ year Outbound telesales experience

* 2+ year Admin experience (knowledge on Microsoft packages, excel, word, teams)

Company Benefits:

22 days per year holiday , plus statutory and Christmas shutdown.

Access to health and well being hub with access to discounts, Dr appointments and counselling services.

Free Parking

Company Pension

Death in Service Benefit (following successful probation period)

Referral programme

Spin a wheel on your birthday to win a range of prizes.

Uncapped commission structure

Job Types: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

Benefits:

* Company pension

* Free parking

* On-site parking

* Store discount

Schedule:

* Monday to Friday

Supplemental pay types:

* Commission pay

Application question(s):

* Must be confident making outbound calls