Sales Administrator and Customer Experience Centre Advisor

Description:

Sales Administrator and Customer Experience Centre Advisor

Temporary Role: 1-Year Minimum Term

Are you passionate about customer service and administration? Do you thrive in dynamic environments where you can make a real impact? We have an exciting opportunity for you!

Our client based in Fair Oak (just outside of Eastleigh) is looking for a driven and enthusiastic individual to join their fun and hard-working team.

Location: Fair Oak
Salary: £25,000 - £30,000
Working Hours: Monday - Thursday 8.30 AM - 5.30 PM, Friday 8.30 AM - 4.30 PM

Job Responsibilities:

Administration:

Answer the sales line and assist with enquiries.
Manage spreadsheets and ensure accurate data entry.
File reservation forms and coordinate with solicitors.
Create, file, and upload documents to the CRM system.
Prepare and send welcome letters, including consumer code and management fees.
Perform various other administrative tasks as required.Customer Experience:

Welcome and guide customers through the experience centre.
Assist customers in making product choices.
Obtain quotes and liaise with contractors.
Add customer choices to the CRM.
Collaborate with the marketing teams to ensure high level customer experience.
Keep extras up to date with the latest products and variations.Skills required:

Previous experience working within Administration.
Previous experience working in a customer focused role.
Previous experience working on CRM systems, MS office suite.
Interest in homes and or design - desired.Why apply?

Engage: Play a key role in enhancing customer experiences
Develop: Gain valuable experience in both sales administration and customer service.
Collaborate: Work with a supportive team dedicated to excellence.
Impact: Help customers make important decisions and retain relationships for future sales.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application