Details:
- Salary: £24,000 - 25,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Edinburgh
- Date: 1 week ago
Description:
Job Title: Russian Speaking Customer Service Representative
Location: Edinburgh, UK
Salary: £25,000 per annum
Are you fluent in Russian and passionate about delivering exceptional customer service? Join our dynamic team in Edinburgh and become a key player in a company that values excellence, innovation, and a positive work environment!
What We Offer:
* Competitive Salary: £25,000 per annum
* Hybrid Work Model: Enjoy the flexibility of working from home after your first 6 months
* Outstanding Training Programme: Comprehensive training to equip you with the skills to succeed
* Amazing Work Culture: Be part of a supportive, friendly, and inclusive team
* Modern Work Environment: State-of-the-art office located in the heart of Edinburgh
Key Responsibilities:
* Provide top-notch customer service to our Russian-speaking clients
* Handle customer inquiries via phone, email, and chat in a professional manner
* Resolve issues efficiently and effectively, ensuring customer satisfaction
* Collaborate with team members to continuously improve service quality
* Maintain accurate records of customer interactions
Requirements:
* Fluency in Russian and English (both written and spoken)
* Excellent communication and interpersonal skills
* Strong problem-solving abilities and attention to detail
* Ability to work independently and as part of a team
* Prior customer service experience is a plus, but not required
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age