RTU Product Manager

Description:

Internal Job Title: Product Manager – Lucy Electric RTU’s

Business: Lucy Electric

Location: Thame / Remote, UK

Job Reference No: 3345

Job Purpose

To manage the product marketing and product management of the RTU family to ensure customers present and future needs are met profitably and to co-ordinate product promotion both internally and externally to ensure maximum awareness both in the UK and international markets.  Support the global roadmap and strategy for the product range, drive new product development and launches as part of the international team within Lucy Electric.  

Job Context

The RTU category is central to the Lucy Electric business, the role is critical to capturing changes in the market, legislation and technology, translating this into our product development plans, delivering successful product launches to the market and fully supporting the offer during its lifetime.

Job Dimensions

The role will home based / Lucy Electric Thame office based. Visits to Lucy Electric offices, manufacturing units and customers will be required as will supporting exhibitions and events both in the UK and overseas locations.

Key Accountabilities

Current Offer Management

Responsible with the Global Head of Product management for the control and management of the current and future RTU product ranges through its lifecycle.  This shall also include working with other digital and switchgear products for integration and co-ordination of the RTU offer into these other respective ranges.  This includes being part of the current tender escalation and approval process.  Maintenance control and update and issue of all sales and marketing collateral.  Creation and maintenance of offer decision trees and management of implementation into Tacton / configurator.  Produce up to date collateral to support the sales, technical teams and agents/distributors e.g. brochures, presentations, white papers, technical documentation and ensure the internet and intranet are populated with the up-to-date collateral. 

Sales Support

Update and support the global sales managers on a regular basis on any offer updates which would affect the technical offer or application.  Provision of ad-hoc support to global sales and tendering functions in the form of technical or application support, review of technical specifications completion of technical schedules and submission of appropriate type test certificates.  Creation of any sales specific tools as requested such as white papers, price lists or custom collateral.

Customer Support

Support global sales with direct interaction with their customers where required.  This may range from attending meetings to present the offer to delivering specific training sessions to the end users.  Attendance at global customer events and exhibition to present the offer shall be required as will support of new product launches. 

New Product Development (NPD)

Identification by conducting market research and customer visits to understand the precise needs, challenges and problems faced by our current and future customers.  Creating Market Requirement Documents and Special Projects forms for local and global markets and owning the NPD process to ensure products are delivered on time and to budget.  Offering continued support to Engineering and sales during the NPD process.  Defining, leading and owning product road maps globally and locally, working with our global offices and agents to understand and interpret our customers requirements.  

Marketing

Obtain data to analyse and report on the market positioning of the offer within the local and global markets, segments and sectors. Monitoring and interpreting market tends and competitors, analysing any opportunities and threats that may be present. This will include analysing current data for to understand historic trends and using various channels to obtain competitor and market share information.  Develop and deploy the marketing strategy for their product ranges to maximise sales.

Secondary Activities /Tasks

Working collaboratively with other Lucy Group business to ensure the full width of wallet is leveraged within the customer segments.

To undertake any other duties and responsibilities as required / instructed by your direct line manager

Qualifications, Experience & Skills

Higher Level qualification in Electronic Engineering or related subject held from an accredited university.

Experience and or education in communication protocols, cybersecurity and network protection.  

Minimum 2 years of experience in electrical / power distribution industry.

High level of English (spoken and written).

Job Specific Skills:

•    Team player, results-focused, determined, and responsible.

•    Ability to manage multiple projects

•    Good people management skills and good customer handling skills.

•    Computer literacy.

•    Strategic thinking, enthusiastic, able to work under pressure, initiative and strong analytical skill.

•    Excellent Presentation & Communication skills.

Behavioral Competencies:

•    Strong “customer comes first” focus and delivering on commitments

•    Proactive; takes the initiative and effectively deals with resistance

•    Assertive, tenacious and willing to challenge when required

•    Strong work orientation, taking ownership to deliver on time, every time.

•    Forms effective relationships with key stakeholders across the matrix

•    Precise and to the point

Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!

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