Details:
- Salary: £26,500 - Annum
- Location: Kings Cross
- Date: 2 weeks ago
Description:
Now recruiting Roster Clerks for our Operational Resourcing Team
The Roster Clerk works at the heart of our Resourcing Team, responsible for assisting the roster team in the preparation and updating of the rosters, your role will focus on assisting the entire operational resourcing team in all aspects of their day to day operation. Although you won't be customer facing, your customer service skills will be vital for your communications with internal and external stakeholders.
To succeed in this role, first and foremost, you'll need excellent PC literacy, Admin skills and will be able to input data quickly and accurately. Our Roster Clerk is an integral part of the unit behind running our trains which keep passengers moving across our network. Our trains run at all hours, day and night, but you won't have to with Monday to Friday Office Hours. We are currently hybrid working where we spend 50% of our days in the office and 50% working from home.
You'll need to have excellent verbal and written communication skills, along with error checking and being able to work to a tight deadline. Customer service excellence has been a part of the way that you work for many years. Knowledge or experience of the UK passenger rail industry is also highly beneficial but not essential. You will receive full training in how to use our systems and the day job.
What we can offer you:
Final salary pension
Free travel on GTR and sister groups for you and your family
75% off travel on other train operating companies for you, and leisure for your family
25 days annual leave
Discounted Oyster Card
GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave - all part of our commitment to family friendly policies
StarHub - our great benefits package which, for example, includes discounts with many retailers. Find your potential new managers on LinkedIn; Lola Gray, Karl McAlpine and Rosalind Aitchison.
Please refer to our Job Profile for a full job description of what is required prior to applying